Patient Information

Our aim is for you to enjoy coming to see us. We know that the only way we can be truly happy at work is to have the people we serve also happy. We all want to live long and happily; and so, we have decided to do things differently-to concentrate on helping you be happy.

What We Want for You

The Cityview Family Dental Centre staff spend a lot of our lives at our dental home. We find it for more pleasurable to spend that time with people we have become friendly with, and trust. We aim for your life and our lives to be happier because of your relationship with us. We want you to be excited about how your smile looks, and how healthy your mouth feels.

If you are happy with your experience at our practice, you will invite your friends to see us. We will continue to grow and prosper, and we can feel proud to have helped you achieve a healthier, more attractive smile and all that goes with it.

How We Make Your Treatment Pleasant

You will find our reception area warm and inviting with, comfortable seating and interesting reading material.

If you wish to enjoy a beverage before or after your appointment, we offer fresh coffee, juice as well as water.

At any time, if you are worried or anxious during a procedure, we will stop immediately. For longer appointments, a private washroom is reserved for clients having treatment. Our objective is for you to feel comfortable and in control during your care visits.

If we aim to work together, your appointments can be pleasant and rewarding. Please help us by letting us know how we can make your visits most comfortable for you.

Dental Insurance

The amount of coverage varies from 0% to 100% depending on how your plan is designed. There are many arbitrary exclusions and limits built in to all plans. In spite of our efforts, we find it next to impossible to be sure what you will get back… it is very frustrating.

We will help you as best as we can to claim any benefits you are entitled to through your plan.

In any case, we will help you all we can to facilitate your claim. Most carriers will accept claims submitted electronically directly from our office at the time of your visit.


You can pay by Visa, Mastercard, debit, or cash.


Diagnostic & Preventive

For most diagnostic and preventive procedures, our fees are similar to an average dental practice. For the new and advanced restorative and cosmetic procedures, our fees are comparable to those dentists who have expertise and experience in this area. Specialized equipment, materials, techniques and additional time requirements required to deliver advanced treatment, mean a premium over average.

Periodontal Disease

Fees for treatment of periodontal (gum) disease depend on the treatment required to control the gum infection and maintain control of it. This will vary between individuals. Insurance reimbursement is based on partial coverage of a limited number of basic dental procedures. However, they do help those who are fortunate enough to have some coverage.

Fee Guide

Insurance benefits are often based on a Standard Fee Guide that reflects an average fee range on an average patient in an average dental practice. The costs associated with delivering newer, advanced services in a non-traditional dental practice have not been factored in.

Cancellation Policy

Please note, we require 48 hours for changes to your scheduled appointment. If you need to change or cancel your appointment, please let us know as soon as possible.

Visit the friendly team of dental professionals at Cityview Family Dental Centre!